Frequently Asked Questions

1. Where can I view all Ilve related videos?

   Please visit our YouTube channel here.

2. How do I unbox my Majestic II range?

   Please refer to the video below.
3. How do I open the back of my Ilve Range?

   This process should be completed by a licensed plumber or an authorized servicer. Please refer to the videos below.
4. How do I open the top of my Ilve Range?

   Please refer to the video below.
5. How do I remove the door off of my Ilve Majestic II Range?

   Please refer to the video below.
6. How do I install range legs on my Ilve Majestic II Range?

   Please refer to the video below.
7. How do I convert my Ilve range from natural gas to liquid propane?

   This process should be completed by a licensed plumber or an authorized servicer. Please refer to the video below.
8. What do I do when my Nostalgie oven's button gets stuck?

   Please refer to the video below.
9. How do I replace my Ilve Majestic oven's glass?

   This process should be completed by a licensed plumber or an authorized servicer. Please refer to the video below.
10. How do I replace the timer on my Ilve range?

    Please refer to the video below.
11. How do I replace the gasket on my Ilve range?

    Please refer to the video below.
12. How do I center the burners on my Ilve range?

    Please refer to the video below.
13. How do I adjust the burner height on my Ilve range?

    Please refer to the video below.
14. How do I set up the rotisserie in my Ilve range?

    Please refer to the videos below.
15. How do I install a gas regulator on my Ilve range?

    Please refer to the videos below.
16. How do I convert the gas regulator on my Ilve range?

    Please refer to the videos below.
17. How do I install a griddle on my Majestic II range?

    Please refer to the videos below.
18. How do I install a griddle on my Nostalgie/Professional Plus range?

    Please refer to the videos below.
19. How do I replace a spark module on my Ilve range?

    Please refer to the videos below.
20. How do I replace the ignitor on my Ilve range?

    Please refer to the videos below.
21. How do I reset the oven's thermostat on my Ilve range?

    Please refer to the videos below.
22. How do I install the backlash on my Ilve range?

    Please refer to the videos below.
23. How do I clean the black burners?

    Click here to view instructions.

24. How do I position the gas burners?

    Click here to view instructions.

25. Do you ship to my area?

    We currently only ship within the United States.

26. Are the range dimensions approximate or exact?

    The width, the height, and the depth are exact. The exterior width is an approximation for grouping purposes.

27. Do you have gas line specs?

    Gas line connections are on the right back side of the oven, when looking from behind, approximately 11” from the floor. Please see dimensions guide for exact placement of the gas line.

28. Can you design an ILVE an any of the RAL Color Groups? i.e. RAL Classic, RAL Design, etc.

    Yes, if you provide us with the RAL Number, we can design the range in your custom color choice.

29. What is the thread size of the gas connection?

    It’s the standard 1/2" inch for gas connection.

30. What should the minimum height between the range and the hood be?

    25.59 inches (65 Centimeters)

31. What is the maximum circuit breaker needed?

    Amperage specifications can be found under the POWER category on your selected range’s spec sheet, as the AMP minimum and maximum vary by model.

32. Can I put neutral and ground together?

    No, a 4 prong wire is required

33. Can I have color and metal finish samples mailed to me?

    Yes, please submit your requested color and finish samples on our Contact page

34. Is the brass finish lacquered or unlacquered?

    It is not lacquered, but it does have a protective coating to maintain its original finish color.

35. Does the warming drawer operate from residual oven cooking heat, or is it a separate heating entity?

    A. The Majestic II warming drawer has a separate heating system that can be easily controlled with your TFT Screen
    B. The Nostalgie and Professional Plus warming drawers use residual oven heat to warm your dishes

36. Is the broiler gas or electric?

    Electric.

37. Which accessories come with the oven?

    Accessory specifications can be found under the INCLUDED category on your selected range’s spec sheet, as the accessories included vary by model.

38. What are the oven rack dimensions?

    The space between the bottom rack holder and the top rack holder is 8.5 inches. There are 5 possible rack heights, and 2.25 inches between each rack height.

39. Does propane require a high-altitude kit to work properly at high elevations?

    A regulator from your local hardware store will assist in high altitude range operation

40. Are the legs removable?

    Yes, every type of leg for each series is removable

41. Are the legs adjustable?

    A. Nostalgie and Professional Plus Cylinder Shaped Legs are adjustable by 4 inches -- from a 6 inch minimum height to a 10 inch maximum height.
    B. The Majestic II has levelling capability, but the Triangle Shaped legs are not adjustable.

42. How do I install self-cleaning panels?

    Click here to view instructions.

43. How do I install the toekick?

    Click here to view instructions.

44. How do I install the toekick on my Nostalgie range?

    Please refer to the video below.
45. Nostalgie range oven knob functions

    Please refer to the video below.
46. How do I replace the oven glass on my Nostalgie/Professional Plus range?

    Please refer to the video below.
47. How do I install the self cleaning panel on my Nostalgie/Professional Plus range?

    Please refer to the video below.
48. Where can I get more information about the different electrical configurations of Ilve ranges?

    Please refer to the video below.